Reviews

Rated 4.5/5 based on reviews from all travellers.
"Excellent business hotel. Close to Thames River. Good for sightseeing with nearby parking areas."
4.5
Excellent
TrustYou

Good to know

Great reception
Friendly service
Good restaurant service
Room service is average


Great Overall RankingTop 10% in city Excellent Wellness HotelTop 1% in city

Location
94/100
1515 reviews
"Great location" Near city centre with great sightseeing and nearby restaurants.Accessible by car, but parking is costly.

Service
87/100
1780 reviews
"Fantastic service" Smooth booking process.Recreation staff is nice.Room service is average.Great concierge service.

Breakfast
85/100
1087 reviews
"Tasty breakfast"

WiFi
76/100
72 reviews
"Good internet service" Average wifi quality.

Cleanliness
73/100
580 reviews
"Clean" Cleanliness is lacking in rooms and bathrooms.Clean dining area.

Room
72/100
1945 reviews
"Great room" Room and furniture are poorly maintained, but relatively clean and reasonably sized.Old rooms, with unsatisfactory minibars. air conditioning and TV's.Shower was ok.Mediocre sized, poorly cleaned bathrooms.

Amenities
56/100
577 reviews
"Ordinary amenities" Hotel building and grounds are alright.Elevator in need of updating.Outdated facilities, not accessible for those with handicaps.Unspectacular architecture.

Value
54/100
343 reviews
"Fairly good value for money" Food and breakfast are well-priced.

verified-reviews
5/5Great hotel in the heart of Windsor.
Reviewed on 23rd April 2024
Hotel is ideally located for sites and train stations. Clean and comfortable. Breakfast particularly good. Nearby parking for hotel guests was convenient and well advertised. Staff very helpful, especially extending the car parking period.

5/5Comfortable,
Reviewed on 22nd April 2024
We stayed at the Christopher wren to attend the scout awards service at Windsor castle. The Room was comfortable and clean, food was delicious and staff were friendly and attentive. Made the whole experience very enjoyable Some language problems Glad it wasnt raining as we were in the House acrosd the road

4/5Great feel but needs a little polish
Reviewed on 22nd April 2024
First impressions at reception were great, helpful team, beautiful interiors, room was ok, but perhaps showing the age of the last refit in places and the restaurant bar team could have been better coordinated, but overall good with great location, and we would return if another visit to Windsor arises. Some teams were better than others, but no major issues TV was wonky on its mount, to plug the kettle in required crawling on the floor with a lead barely long enough, and the bathroom refit in the Victorian was showing its age, but clean and comfortable. Perfectly placed for Windsor and Eton Only ate a lunch, but generous and flavoursome A little more coordination and training, nothing major, just the things you notice when it’s not quite there

4/5Great night and food!
Reviewed on 22nd April 2024
Went for a murder mystery evening with overnight stay. It was well organised, food was delicious. Room was lovely, clean and well equipped, couldn't fault anything really.

5/5Dave
Reviewed on 22nd April 2024
Got better deal than booking directly with you WHY ? Needs update and toilet needs fixing

5/5Mrs Janet B.
Reviewed on 22nd April 2024
Lovely stay,Lovely hotel on the river, amazing breakfast On the river Lovely breakfast

4/5Nice Hotel conveniently located in Windsor
Reviewed on 22nd April 2024
This was a nice hotel and located right next to the Castle and canal for the views, the only issue was the stairs to get to our room, as my wife struggles with going up & down stairs and there was no lifts there. The breakfast was good and especially as it goes until 11am, gives you bit of a lye-in if you want.

5/5Wonderfull location, great room with comfortable bed and I enjoyed my meal.
Reviewed on 22nd April 2024
Good coverage The staff were friendly and helpful. Comfortable well appointed room Wonderful location by the river, just outside the centre of town so quieter. Good choices on the menu, served and presented well. Very high standard Great location overlooking the river, the staff were very friendly

2/5Disappointed
Reviewed on 21st April 2024
I treated my niece for her 60th birthday, along with my 80th a couple of months ago . Our rooms were dark, small and noisy . Certainly not superior at over £200 . Bins were being dragged under our window from 7am Apparently my nieces bath water ran cold . My meal was terrible and I had to send it back so we ended up eating separately . Small, dark , overlooked, noisy Comfortable bed Ordered sirloin steaks medium rare , we had 2 thin overcooked steaks

5/5A warm welcome very helpful staff
Reviewed on 21st April 2024
Very helpful staff lovely warm clean room and great food

5/5Lovely
Reviewed on 21st April 2024
Lovely hotel, clean and comfortable room. The staff are very lovely and friendly

5/5Fantastic service at all levels
Reviewed on 19th April 2024
From the front of house staff to the bar and restaurant and the Spa everybody was excellent. The running of our sales meeting was great and the location of the hotel is fantastic. Will definitely use again and thanks for making our meeting go so well. First class in all areas My room was amazing with a lovely balcony overlooking the River Thames Such a lovely setting, so close to the castle and river. The selection at breakfast and lunch was very good with a great selection for vegetarians too.

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